Privacy policy

Last updated: April 2026

Soft Ground Practice (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we handle it.

Who we are

Soft Ground Practice is a counselling and psychotherapy service operated by Amy, a BACP-registered therapist based in Edinburgh, UK. Our website is softgroundpractice.com.

What data we collect

The only personal data we collect through this website is what you voluntarily provide via our contact form:

  • ~Your name
  • ~Your email address
  • ~Your message

How we use your data

We use the information you submit through our contact form solely to respond to your enquiry. Your data is sent to us via email using Resend (our email delivery provider) and is not stored in any database or used for marketing purposes.

Legal basis for processing

We process your personal data on the basis of your consent, given when you voluntarily submit the contact form (Article 6(1)(a) UK GDPR).

Data sharing

We do not sell, rent or share your personal data with any third parties, except for Resend which processes your data solely to deliver your enquiry to us. Resend's privacy policy is available on their website.

Data retention

Enquiries received via the contact form are retained in our email inbox only for as long as necessary to respond to you. We do not maintain a separate database of enquiries.

Cookies and tracking

This website does not use cookies, analytics or any form of tracking. We do not use Google Analytics, Meta Pixel, or any similar tools.

Your rights

Under UK GDPR, you have the right to:

  • ~Request access to any personal data we hold about you
  • ~Request correction or deletion of your data
  • ~Withdraw your consent at any time

Contact

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at hello@softgroundpractice.com.